We are committed to ensuring your satisfaction with every purchase. If you’re not entirely happy with your order, we offer hassle-free returns and exchanges under the following terms:
Return and Exchange Eligibility:
- ✅ Damaged or defective items.
- ✅ If the size, color, or description of the item(s) you received is obviously different from what was described on our product catalog.
- ❌ Not eligible for return and exchange:
- Change of mind
- If you placed an order with wrong item(s).
Exchange Process:
- You may request an exchange or return within 7 days from the date of delivery.
- If you placed an order with wrong items, please reach out to us immediately within 48 hours.
- We may request photo evidence of the damage or defect to expedite the resolution process.
- Exchanges are subject to product availability.
- Return shipping costs will be handled by customers.
Return Guidelines:
- T-shirts must be unworn, unwashed, and in their original condition with tags attached and original packaging.
- Returns must be initiated within 7 days from the date of delivery..
Contact Us:
- If you have any questions or concerns about our return and exchange policy, please don’t hesitate to contact our customer support team at shop@huwadclothing.com.
Policy Updates:
- We reserve the right to update or modify this return and exchange policy at any time without prior notice. Please review this page periodically for any changes.
